Custom Connector
Power Platform / Copilot Studio integration with 15 actions, including an autonomous-agent polling trigger for new messages.
Available
Transforming Shared Mailboxes into AI-Powered Service Hubs
Bridge365 classifies and routes shared-mailbox email automatically - combining Microsoft Copilot Studio, an Azure-hosted backend, and rule- and ML-based classification into one auditable pipeline.
15Connector actions
3Phases shipped
4Phases planned
1Onboarding wizard
What works today
Phases 1-3 are complete and in production use.
Azure Backend Service
Python Flask app on Azure App Service with Microsoft Graph API integration for reading, classifying, and drafting shared-mailbox messages.
AvailableClassification Engine
Dataverse-backed rule table drives message routing today, with a defined path to AI-powered classification.
AvailableDraft Creation and Routing
Reply drafting, category tagging, folder moves, delta queries, attachments, and extended properties - full Phase 3 routing pipeline.
AvailableAudit Trail
Every classification and routing decision is logged to Dataverse for compliance and traceability.
AvailableDefense-in-Depth Security
Entra ID + Easy Auth OAuth2, email allowlist authorization, Key Vault secrets, and optional network restriction - three independent layers.
AvailableGuided Onboarding
onboarding.ps1 auto-discovers your Azure/Power Platform context and
walks through app registration, deployment, hardening, and Dataverse setup from one
menu.
Mail Folder Discovery
GetMailFolders lets flows resolve destination folder IDs for
MoveMessage, including nested department subfolders.
What's planned
The roadmap for Phases 4-7 and general availability.
Phase 4 - Override and Approvals
Manual classification override, a state-machine workflow, and configurable approval matrices.
Planned - v0.7.0Phase 5 - MCP Server Integration
A Model Context Protocol server exposing Bridge365 tools to GitHub Copilot CLI, with schema-validated tool documentation.
Planned - v0.8.0Phase 6 - BART Classifier
Fine-tuned BART model deployed on Azure Machine Learning, with confidence-based fallback to rule-based routing.
Planned - v0.9.0Phase 7 - Production Hardening
Monitoring and observability, compliance logging, deeper security hardening, and disaster recovery / backup.
Planned - v0.9.xv1.0 - General Availability
Production-ready release with full documentation, training material, and a defined support and maintenance model.
Planned - v1.0.0How it fits together
Copilot Studio triggers the connector, which talks to an Azure backend that bridges Microsoft Graph and Dataverse.
Copilot Studio Cloud
Custom Connector
Autonomous Agent Trigger
NewMessageReceived (polling)
NewMessageReceived (polling)
→
Azure Backend
Service Endpoint
Python Flask App
Python Flask App
Microsoft Graph
Shared Mailbox
Shared Mailbox
Dataverse
Classifications and Audit
Classifications and Audit
Authentication is handled entirely by Microsoft Entra ID and Azure App Service's built-in Easy Auth (OAuth2 delegated flow) - no custom token-validation code. Authorization is a lightweight email allowlist check, with an optional network-level restriction as a third layer.
Explore the project
Repository
Source code, backend service, custom connector, and Dataverse schemas.
Wiki
Phase-by-phase setup guides, security hardening checklist, and testing procedures.
Status and Roadmap
Full version history and detailed phase-by-phase status.
Changelog
Every release, what shipped, and what changed.
License
Bridge365 Sustainable Use License 1.0 - source-available, free for internal use.
Quick Start
Run onboarding.ps1 for a guided, menu-driven setup.